Important Wimba Notification
Important Wimba Notification
---------------------------------------
Date: Wednesday, June 23, 2010
---------------------------------------
Description:
The most recent version, v6.1.1-4, of Wimba Classroom contains changes in java that will require an update to java 1.6r17 or higher under the following conditions:
The client machine is running a version of java less than 1.6r17
AND
The client machine is running Internet Explorer (any version) OR Firefox version 3.6 or higher.
Solution:
Customers have reported issues with this requirement. Development is currently working on a release that will be more flexible with java versions. No timeline is available at this point.
Currently the following workarounds are available:
1. Users running version 1.6r17 or greater will not receive this error. Nothing needs to be done.
2. Users that have a version of java less than 1.6r17. They can download the latest version of java at http://www.java.com.
If an older version of java is required, this issue will not present itself on Firefox 3.5. If users have Internet Explorer AND have Firfox3.5 installed, users should consider using Firefox version 3.5 instead of Internet Explorer.
If it is necessary to run an older version of java, it is possible to run multiple versions of java and enable/disable versions of java as necessary. Please see instructions for Installing and activating multiple versions of Java below:
Installing and activating multiple versions of Java:
It is possible to have multiple versions of java installed on a client machine. To do so, you must install the latest release of java. Afterwards, older versions of java can be installed.
To install the latest version of java, go to http://www.java.com
Once the latest version of java is installed, it is possible install older versions of java and switch to the older version when necessary.
To install an older version of java, go to the java archives page at: http://java.sun.com/products/archive/
Under the Java Platform Standard Edition (Java SE) section, select the appropriate download from the JDK/JRE - 6 pulldown menu and click the corresponding Go button.
Once an older version of java is installed, it is possible to switch java versions by following the steps below:
In Windows, go to Start > Control Panel
From the Control Panel select Java
Under the java control panel select the Java tab
Under the java tab, select the View button
Select the older version and click the OK button
Please direct questions to technicalsupport@wimba.com
---------------------------------------